When can we talk?

Feel free to send a WhatsApp message anytime, day or night – 24/7.
Every message will be answered, please be patient.

We can talk:
Monday,
Tuesday,
Friday,
Saturday:
2:00 – 4:00 pm
or
7:30 - 9:00 pm

⚠️ Please note:
Wednesday, Thursday - NOT AVAILABLE

SUNDAY - CLOSED

If I don’t answer right away, I may already be on a call.
WhatsApp messages will also be answered during these times.

Thank you for your patience – together we will find the right moment for your questions.
You can be sure that I will always reply. It is very important to me that all your questions are answered, because welcoming a new puppy into your family is a big decision.

Why do we only meet by appointment?
BIO-SECURITY

To keep our puppies/mum calm and stress free.
Protect my family’s privacy

Visits and puppy collections are only possible with a fixed appointment. Thank you for your understanding.

⚠️ Please try to arrive at the agreed time !!

Appointments ensure everything runs smoothly and stressfree – for you, me, my family and for our puppies.

How should we get in touch?

For clarity and good organization, I kindly ask you to ONLY use WhatsApp messages or calls.

Final note
I am already looking forward to meeting you in person.
💕 Have you reached out to me on WhatsApp yet ? 🐶

Contact Sandra via Whatsapp

How much deposit is required to reserve a puppy ?

The deposit to €200.


How can I pay?

Cash , Revolut or IBAN transfer.

You will receive my payment details (bank or Revolut) via WhatsApp.
Please include a payment reference with your transfer so that I can assign it to you.


Is there a waiting list?

Yes.

Please contact me. If you are interested, you can then leave a deposit to be placed on the waiting list.

If, you decide that you no longer want a puppy we will discuss the situatuion regarding possible partial refund.
Or, if you prefer to wait longer your deposit can be transferred to the waiting list of a different breed or next expected litter.

At which age can I collect my puppy?
Between 9–10 weeks of age.

Are there fix collecting days?
Yes. Fridays and Saturdays.

Are the puppies vaccinated?
Yes:

• vaccinated up-to-date

• dewormed several times

• treated with Spot-On for parasite protection

• with a veterinary health letter
  

Your puppy will also come to you:

• well socialised and people-friendly

• with current food (royal canine)

• with a puppy comfort blanket

• AND a small surprise
  

Can I visit my puppy before collection?
Yes.
Once your puppy has been microchipped, at about the age of 7 weeks, visits can be arranged with an appointment.
In the meantime, you will receive updated photos/videos.

What should I prepare for the journey home?
Please make sure your puppy can travel home safely in the car. A secure transport crate is recommended, especially if you are coming alone, but it is not mandatory. Your puppy may also travel on someone’s lap, as long as they are held securely and safely. Remember: collection day is very exciting and tiring for your puppy – safety comes first.

Can the puppy be exported abroad?
Yes, this is possible – please discuss details with me in advance.

If you would like to read a “Puppy Care Guide” (from Royal Canin), just ask me - i will be happy to send it to you via WhatsApp.

What about feeding?
We recommend keeping the puppy on the same food he/she is used to for the first weeks. Food and Guidance will be given at collection.

What should I do in the first days at home?
Keep things calm, give your puppy time to settle, and avoid overwhelming them with too many new impressions. Puppies need a lot of sleep to stay healthy and happy. If you have children, please make sure they understand that the puppy must have regular quiet times and is not a toy.
It is parents responsibility to ensure that the puppy can rest undisturbed and gets plenty of sleep.

Do you recommend training?
Yes.
Early training and socialisation are very important for a balanced and happy dog. That also will make everyday life much easier and more enjoyable for you and your family.

⚠️Important:
Please again remember – puppies are babies!
They need plenty of rest, so please don’t overstrain your puppy.

Not at all.
Every puppy in a litter is special and loved from the very beginning.

All of our puppies are vet-checked and come with a written health confirmation.
If there were ever a concern, we would be completely up front about it!

Sometimes people think that “the first pick” means “the best puppy”.
It doesn’t work like that. All puppies are raised and cared for in the same way – there is no “better” or “worse” puppy. In reality, the order is simply a matter of timing and preferences:
some families prefer a calmer puppy, others a more lively one; some like the biggest puppy, others are drawn to the smallest.
So the puppy that is “last” for one family might easily have been the “first choice” for another family with different preferences.
That automatically makes another puppy the “last one”. But not because it is less healthy, less beautiful, or less lovable. It is only a question of sequence, not of quality.
That doesn’t make “the last one“ any less wonderful!

Just like in human families, puppies in the same litter can naturally vary in size and build. This is simply a matter of genetics, not quality.

Each puppy deserves a loving home, and the last puppy is just as healthy, happy and full of personality as the first.

In fact, many families later tell us that their puppy was the perfect match – no matter when or who chose before them.
Please also trust me and my experience.🐶❤️

Please remember:
Since I became a breeder in 2012,
NO puppy has ever been returned because of color, gender, or not being loved enough.
Once they are in your arms, they are part of your heart. 💕

Do I choose my puppy freely?
Of course, I will take your wishes into account.
The final selection will always be made together with me. From experience, once visitors are here and have several puppies in their arms, they often fall in love all over again, which can make their original choice uncertain.
That’s why many are grateful when I guide them in choosing the puppy that truly suits them.

Why choose my puppies?
Choosing a breeder is a matter of trust!

I understand that it can be difficult to know who is truly responsible and transparent, especially when you hear worrying stories about breeding in general.
With us, you will receive clear structures, documented health checks, honest communication, and the reassurance that your puppy is raised with love, care and responsibility.